--- title: "Messenger automation: auto-replies for your Page | SocialMaker" description: "Messenger automation for your Facebook Page: a welcome with buttons, prices, catalog and bookings, answered 24/7. No per-contact fees. Start free." url: https://socialmaker.ai/messenger-automation language: en --- Messenger automation # Your Messenger answers itself, day and night Anyone who messages your Page instantly gets your welcome, prices, catalog or booking calendar, with buttons to choose from. You only step in for people ready to buy. [Automate for free](https://socialmaker.ai/register?quiero=automatizaciones) See how it works Free forever · No credit card · No per-contact fees ![Plant shop owner smiling as he reads his Page's messages](https://socialmaker.ai/sitio/canales/ms-plantas.webp) **24/7** instant replies, even while you're with customers **13** buttons in one message, each with its own reply **10** products or services in one carousel **$0** per contact: one flat monthly price All on autopilot ## Your Messenger inbox, under control From the welcome to the booked appointment, here's everything your Messenger can answer on its own. **Welcome message** Anyone messaging your Page for the first time gets your greeting with buttons, even if they don't use any keyword. [How to set it up](https://socialmaker.ai/help/reply-to-dms-stories-and-mentions#first-message) **Keywords** If someone writes “PRICES”, “SHIPPING” or “HOURS”, the reply goes out on its own. [How to set it up](https://socialmaker.ai/help/reply-to-dms-stories-and-mentions#messenger-messages) **Buttons that reply** Up to 13 buttons, each with its own reply: your customer taps and finds what they need. [How to set it up](https://socialmaker.ai/help/reply-buttons) **Catalog in the chat** A carousel of up to 10 products or services, with photo, price and a buy button. [How to set it up](https://socialmaker.ai/help/bookings-and-products-in-dms) **Book your appointment** Your customer taps “Book now”, picks a day and time, and gets the confirmation. [How to set it up](https://socialmaker.ai/help/bookings-and-products-in-dms) **From your comments** People who comment on your posts get your message on Messenger, and the conversation continues there. [How to set it up](https://socialmaker.ai/help/create-your-first-automation) **Email in one tap** Messenger fills in the person's email with a single tap: your customer list grows on its own (Pro). [How to set it up](https://socialmaker.ai/help/collect-emails-and-phones) **Reminders** If they don't reply, remind them up to 3 times in 24 hours. The reminders stop on their own if they answer. [How to set it up](https://socialmaker.ai/help/automatic-follow-ups) Welcome ## Greet every person in a second The first time someone messages your Page, they get your greeting with buttons. They choose what they need and get the answer, without waiting for you to be free. - Only once per person - Buttons with their own reply - If their message has a keyword, it answers that one [Start free](https://socialmaker.ai/register?quiero=automatizaciones) Keywords ## The usual questions, answered on their own Shipping, prices, hours, location: when someone writes the word, they get the reply with the link or button they need. - Several words in one automation - Capitals or lowercase, it doesn't matter - One delivery per person every 24 hours, so no one gets flooded [Start free](https://socialmaker.ai/register?quiero=automatizaciones) Bookings ## Appointments without calls or back-and-forth Your customer taps “Book now”, picks the service, day and time on your booking page and gets the confirmation by email. - “Book your appointment” card or a carousel of services - Instant email confirmation - Synced with Google Calendar [Start free](https://socialmaker.ai/register?quiero=automatizaciones) Follow-ups ## No one is left without a reply If the person doesn't open your link, SocialMaker kindly messages them again, within the 24 hours Meta allows. - Up to 3 reminders in 24 hours - They stop on their own if the person replies - Anyone who writes “stop” stops getting messages [Start free](https://socialmaker.ai/register?quiero=automatizaciones) Why SocialMaker ## More people message you, you pay the same Other tools charge for every person who messages you: the better you do, the more you pay. With SocialMaker the price is flat, whether 100 or 10,000 people message you. ### If 1,000 people message you this month ManyChat Essential **$92** Per month: $17 for the plan + $75 for 750 extra contacts - Charge by how many people message you - Your bill goes up when things go well - AI or follow-ups cost extra SocialMaker Starter **$11** Per month, flat price, no per-contact fees - One flat monthly plan - Reply to everyone from Starter - Follow-ups included from Starter ManyChat prices taken from manychat.com/pricing on October 23, 2026. [See the full comparison](https://socialmaker.ai/alternatives/manychat) **And in the same account, with no other tool to pay for** Link in bio with a shop · Booking calendar · Menus and catalogs with QR · Post scheduling · Contacts with tags · Claude and ChatGPT connected [See plans and pricing](https://socialmaker.ai/pricing) Real case ## Over 12,000 people answered in 3 days A Facebook account on the Starter plan turned on a comment-to-DM automation. This is what happened from October 20 to 23, 2026. **+12,000** people commented and got their message instantly **+2,000** opened the link: 17% of the messages **$11** a month: the Starter plan, with no per-contact fees On a plan that charges per contact, those 12,500 people cost more: on ManyChat, from $199 a month (its Advanced plan) and over $1,200 if you stay on the $17 one. Real data from a SocialMaker account, rounded. We don't show the account to protect its privacy. ManyChat prices taken from manychat.com/pricing on October 23, 2026. What you can send ## Messages that look professional Build your Messenger replies with buttons, photos and files, no design or coding skills needed. Text with emojis · Link buttons · Up to 13 reply buttons · Photos · Videos · Voice notes · PDFs · Cards with an image and buttons · Product or service carousels · Your booking link · Discount coupons · Links that track clicks Ideas ## How Pages like yours use it An automation for every business. Pick one and make it fit your Page. - Dental clinic · They write “BOOK” · They pick a day and time for their cleaning and get the confirmation. - Hair salon · They message for the first time · They get a welcome with prices, hours and a button to book. - Language school · They write “SCHEDULE” · They get the open classes and the link to a trial class. - Online store · They write “CATALOG” · They get a carousel with the products and a buy button. - Real estate agent · They write “VISIT” · They get the available properties and book a showing. - Wedding planner · They write “DATES” · They get the season's open dates and the catalog as a PDF. Results ## Know what brings you customers Every automation shows its real numbers so you can repeat what works. 1 **Sent and clicks** How many messages went out and how many people tapped your link, day by day. 2 **Contacts with a temperature** Everyone who messages you is saved with tags and a cold, warm or hot meter. Download them anytime. 3 **From message to sale** On Pro you see the full path, from first message to click to booking, plus A/B tests that pick the winning message. Security ## An official, secure connection to Instagram and Facebook Your account is your business’s most valuable asset. That’s why SocialMaker connects to Instagram and Facebook the official way and follows their rules. [How we keep your account safe](https://socialmaker.ai/help/is-it-safe-to-connect-your-account) **Meta Tech Provider** We’re registered with Meta as a tech provider, and our company is verified. **Only people who reach out** We only reply to people who comment on your posts or message you, and anyone can stop receiving messages whenever they want. On the free plan you get 1 active automation: comment to message on one post, up to 100 people a month. Starter adds the Messenger welcome and keywords, reminders and 20 active automations, with no cap on people. [See pricing](https://socialmaker.ai/pricing) ## Questions about Messenger automation ### How do I set up auto-replies on Messenger? Connect your Facebook Page with Meta's official login, choose “First message” or “Direct message”, write your reply with its buttons and turn it on. It takes a few minutes. ### Can I set up a welcome message on Messenger? Yes. Anyone messaging your Page for the first time gets your greeting, even without a keyword. If Meta Business Suite's instant reply is on, turn it off so people don't get two greetings. ### Can I show a catalog inside the chat? Yes, a carousel of up to 10 products or services, each with its photo, its price and a button to buy or book. ### Does it reply to every message? It replies to your keywords and to each person's first message. That way it never jumps into conversations you're handling yourself. ### Do I need a Facebook Page? Yes, a Page (not a personal profile) where you're an admin. Messenger is your Page's inbox. ### Can Meta block me for auto-replying? SocialMaker uses Meta's official connection and follows its rules: it replies within the 24 hours Meta allows, says it's an automated reply, and anyone who writes “stop” stops getting messages. ### How much does Messenger automation cost? You can start free, forever. Messenger keywords and the welcome message come with Starter, which costs $11 a month, with 20 automations and no cap on people. We never charge per contact or per message. ### How is it different from ManyChat? SocialMaker charges a flat price, with no per-contact fees, and the same plan includes your link in bio, your bookings and your catalog. We compare them point by point on our alternatives page. Learn ## Guides to automate Messenger Step by step, in the help center and on the blog. - [**Reply to DMs, story replies, mentions and Messenger** The other triggers: words sent by direct message, replies to your stories, mentions, and messages to your Facebook page.](https://socialmaker.ai/help/reply-to-dms-stories-and-mentions) - [**Reply buttons: a different reply for each option** Options the person taps instead of typing, each one with its own reply. Great for menus, prices and frequently asked questions.](https://socialmaker.ai/help/reply-buttons) - [**Appointments, services and products by DM** Send your booking page, a carousel with your services, or your products right inside the chat, and see how many bookings each automation brings in.](https://socialmaker.ai/help/bookings-and-products-in-dms) - [**Ask for their email or phone, and your contact list** Before delivering what you promised, ask for the person's email or WhatsApp. In Contacts you see everyone with their tags and how ready they are to buy, and download them for Excel. Asking for details is on Pro and Max.](https://socialmaker.ai/help/collect-emails-and-phones) - [**Automatic follow-ups** Up to three more messages, within 24 hours, for anyone who didn't reply or tap your link. They stop on their own.](https://socialmaker.ai/help/automatic-follow-ups) - [**Connect Instagram and Facebook** How to connect your professional Instagram account and your Facebook page to automate messages and publish from SocialMaker.](https://socialmaker.ai/help/connect-instagram-and-facebook) - [**Meta's rules you should know** The 24-hour window, who you're allowed to message, and why some messages don't get sent.](https://socialmaker.ai/help/meta-rules) From the blog ## Learn it step by step Guides with examples to copy, written for businesses like yours. - [**Facebook auto reply: how to set up automatic replies on Messenger and comments** How to set up automatic replies on Facebook step by step: what Meta gives you for free, how to answer comments on Messenger, and examples to copy. Read the guide](https://socialmaker.ai/blog/facebook-auto-reply) - [**Clients who don't show up: how to reduce no-shows (and take deposits in your country)** Reminders, a cancellation policy and deposits: what actually reduces missed appointments, with templates to copy and how to take a deposit in your country. Read the guide](https://socialmaker.ai/blog/how-to-reduce-no-shows) - [**The 7 best ManyChat alternatives in 2026: prices and which ones work in Spanish** We compared 7 ManyChat alternatives for Instagram comments and DMs: what they really cost, which charge per contact and which work in Spanish. Read the guide](https://socialmaker.ai/blog/manychat-alternatives) - [**Comment LINK and I'll send it: how to DM your affiliate links on Instagram** How to DM your Amazon, LTK or Mercado Libre links when people comment, without paying per contact and following the disclosure rules where you sell. Read the guide](https://socialmaker.ai/blog/affiliate-links-instagram-dm) - [**Free digital catalog: how to make one and get orders on WhatsApp** How to make a free digital catalog and get orders on WhatsApp: a PDF, the WhatsApp Business catalog or a catalog page with ordering, step by step. Read the guide](https://socialmaker.ai/blog/free-digital-catalog-whatsapp) - [**Instagram auto-reply messages: how to set them up + 40 examples to copy** How to set up automatic replies on Instagram, what you get for free, what can't be automated and 40 ready-to-paste messages for your business. Read the guide](https://socialmaker.ai/blog/instagram-auto-reply-examples) [See all guides](https://socialmaker.ai/blog) Other channels ## Automate Instagram and Facebook too [**Instagram** Every comment, DM and story reply gets your link, your price or your booking instantly. Learn more](https://socialmaker.ai/instagram-automation) [**Facebook** Comments on your Page get answered on their own, and the conversation moves to private. Learn more](https://socialmaker.ai/facebook-automation) ## Your next customer is already commenting. Let SocialMaker reply while you do what you love. [Start free](https://socialmaker.ai/register?quiero=automatizaciones) No credit card · Ready in minutes