You can delete your data and revoke SocialMaker's access to your accounts at any time, through any of these:
1. Disconnect an account
In Settings → Connections tap Disconnect. We delete the stored tokens and revoke the app's permission on the platform. It's immediate.
2. Remove the app from Facebook/Instagram
You can also remove SocialMaker from Facebook (Settings → Apps and Websites) or Instagram (Settings → Apps and Websites). When you do, Meta notifies us and we delete the associated Facebook/Instagram data (tokens, Page and Instagram identifiers, profile picture).
3. Delete your account
Deleting your account erases your personal information, your content and all connections (with their tokens).
4. Request by email
Email [email protected] from your account's address with the subject “Data deletion”. We confirm deletion within 30 days.
What gets deleted
- Your profile (name, email and picture) and settings.
- Your content (carousels, brands, images, scheduled posts).
- Your Facebook and Instagram data: encrypted tokens, Page and Instagram account identifiers, and the profile picture we stored.
- Network connections and their encrypted tokens.