Skip to content

I can't sign in to my account

What to do if you forgot your password, aren't getting the code to verify your email, or created your account with Google.

Updated on September 23, 2026 1 min read

You can sign in two ways: with Continue with Google or with your email and password. Use the same one you created your account with.

I forgot my password

  1. On the sign-in page, tap **Forgot password?**

  2. Enter your email

    We'll send you a secure link to create a new password.

  3. Open the link and choose your new password

    The link works for 1 hour: if it expires, request another one.

It's asking me to verify my email

If you signed up with email and password, we send you a 6-digit code to confirm your email. Until you confirm it, you can't sign in with your password.

  • Check your spam or promotions folder.
  • Request another one with Resend code: you can do this every 30 seconds.
  • Closed the page before verifying? Create your account again with the same email and we'll send you a new code.
  • Make sure you typed your email correctly.

I created my account with Google

Sign in with Continue with Google. If you'd also like to sign in with a password, set one up in Settings → Account → Set a password: we'll send you a secure link by email.

Was this article helpful?

You might also like

Didn't find what you were looking for?

Write to us and we'll get back to you as soon as possible. If something's not working, report it with a screenshot.

Contact support