Messenger automation: auto-replies for your Page

24/7instant replies, even while you're with customers

13buttons in one message, each with its own reply

10products or services in one carousel

$0per contact: one flat monthly price

All on autopilot

Your Messenger inbox, under control

From the welcome to the booked appointment, here's everything your Messenger can answer on its own.

Welcome message

Anyone messaging your Page for the first time gets your greeting with buttons, even if they don't use any keyword.

How to set it up

Keywords

If someone writes “PRICES”, “SHIPPING” or “HOURS”, the reply goes out on its own.

How to set it up

Buttons that reply

Up to 13 buttons, each with its own reply: your customer taps and finds what they need.

How to set it up

Catalog in the chat

A carousel of up to 10 products or services, with photo, price and a buy button.

How to set it up

Book your appointment

Your customer taps “Book now”, picks a day and time, and gets the confirmation.

How to set it up

From your comments

People who comment on your posts get your message on Messenger, and the conversation continues there.

How to set it up

Email in one tap

Messenger fills in the person's email with a single tap: your customer list grows on its own (Pro).

How to set it up

Reminders

If they don't reply, remind them up to 3 times in 24 hours. The reminders stop on their own if they answer.

How to set it up

Welcome

Greet every person in a second

The first time someone messages your Page, they get your greeting with buttons. They choose what they need and get the answer, without waiting for you to be free.

Only once per person
Buttons with their own reply
If their message has a keyword, it answers that one

Start free

Keywords

The usual questions, answered on their own

Shipping, prices, hours, location: when someone writes the word, they get the reply with the link or button they need.

Several words in one automation
Capitals or lowercase, it doesn't matter
One delivery per person every 24 hours, so no one gets flooded

Start free

Bookings

Appointments without calls or back-and-forth

Your customer taps “Book now”, picks the service, day and time on your booking page and gets the confirmation by email.

“Book your appointment” card or a carousel of services
Instant email confirmation
Synced with Google Calendar

Start free

9:41

nails.studioActive now

Aa

socialmaker.ai

NAILSStudioWith Nails StudioBook with Nails StudioChoose a service

Gel manicure60 min · $35Acrylic nails90 min · $55Spa pedicure60 min · $40

Your booking is confirmedInbox

NNails Studio via SocialMaker nowto me

NAILSStudio

BookingsBooking confirmed

Your appointment with Nails Studio is scheduled. Here are the details:

Service: Gel manicure
When: Saturday, October 17 · 11:00 AM
Duration: 60 min
Where: At the studio

Add to Google Calendar

Follow-ups

No one is left without a reply

If the person doesn't open your link, SocialMaker kindly messages them again, within the 24 hours Meta allows.

Up to 3 reminders in 24 hours
They stop on their own if the person replies
Anyone who writes “stop” stops getting messages

Start free

Why SocialMaker

More people message you, you pay the same

Other tools charge for every person who messages you: the better you do, the more you pay. With SocialMaker the price is flat, whether 100 or 10,000 people message you.

If 1,000 people message you this month

ManyChat Essential$92Per month: $17 for the plan + $75 for 750 extra contacts

Charge by how many people message you
Your bill goes up when things go well
AI or follow-ups cost extra

SocialMaker Starter$11Per month, flat price, no per-contact fees

One flat monthly plan
Reply to everyone from Starter
Follow-ups included from Starter

ManyChat prices taken from manychat.com/pricing on October 23, 2026. See the full comparison

And in the same account, with no other tool to pay for

Link in bio with a shopBooking calendarMenus and catalogs with QRPost schedulingContacts with tagsClaude and ChatGPT connected

See plans and pricing

Real case

Over 12,000 people answered in 3 days

A Facebook account on the Starter plan turned on a comment-to-DM automation. This is what happened from October 20 to 23, 2026.

+12,000people commented and got their message instantly

+2,000opened the link: 17% of the messages

$11a month: the Starter plan, with no per-contact fees

On a plan that charges per contact, those 12,500 people cost more: on ManyChat, from $199 a month (its Advanced plan) and over $1,200 if you stay on the $17 one.

Real data from a SocialMaker account, rounded. We don't show the account to protect its privacy. ManyChat prices taken from manychat.com/pricing on October 23, 2026.

What you can send

Messages that look professional

Build your Messenger replies with buttons, photos and files, no design or coding skills needed.

Text with emojisLink buttonsUp to 13 reply buttonsPhotosVideosVoice notesPDFsCards with an image and buttonsProduct or service carouselsYour booking linkDiscount couponsLinks that track clicks

Ideas

How Pages like yours use it

An automation for every business. Pick one and make it fit your Page.

Dental clinicThey write “BOOK”
They pick a day and time for their cleaning and get the confirmation.
Hair salonThey message for the first time
They get a welcome with prices, hours and a button to book.
Language schoolThey write “SCHEDULE”
They get the open classes and the link to a trial class.
Online storeThey write “CATALOG”
They get a carousel with the products and a buy button.
Real estate agentThey write “VISIT”
They get the available properties and book a showing.
Wedding plannerThey write “DATES”
They get the season's open dates and the catalog as a PDF.

Results

Know what brings you customers

Every automation shows its real numbers so you can repeat what works.

1

Sent and clicks

How many messages went out and how many people tapped your link, day by day.

2

Contacts with a temperature

Everyone who messages you is saved with tags and a cold, warm or hot meter. Download them anytime.

3

From message to sale

On Pro you see the full path, from first message to click to booking, plus A/B tests that pick the winning message.

Security

An official, secure connection to Instagram and Facebook

Your account is your business’s most valuable asset. That’s why SocialMaker connects to Instagram and Facebook the official way and follows their rules.

How we keep your account safe

Meta Tech Provider

We’re registered with Meta as a tech provider, and our company is verified.

Only people who reach out

We only reply to people who comment on your posts or message you, and anyone can stop receiving messages whenever they want.

On the free plan you get 1 active automation: comment to message on one post, up to 100 people a month. Starter adds the Messenger welcome and keywords, reminders and 20 active automations, with no cap on people.See pricing

Questions about Messenger automation

How do I set up auto-replies on Messenger?

Connect your Facebook Page with Meta's official login, choose “First message” or “Direct message”, write your reply with its buttons and turn it on. It takes a few minutes.

Can I set up a welcome message on Messenger?

Yes. Anyone messaging your Page for the first time gets your greeting, even without a keyword. If Meta Business Suite's instant reply is on, turn it off so people don't get two greetings.

Can I show a catalog inside the chat?

Yes, a carousel of up to 10 products or services, each with its photo, its price and a button to buy or book.

Does it reply to every message?

It replies to your keywords and to each person's first message. That way it never jumps into conversations you're handling yourself.

Do I need a Facebook Page?

Yes, a Page (not a personal profile) where you're an admin. Messenger is your Page's inbox.

Can Meta block me for auto-replying?

SocialMaker uses Meta's official connection and follows its rules: it replies within the 24 hours Meta allows, says it's an automated reply, and anyone who writes “stop” stops getting messages.

How much does Messenger automation cost?

You can start free, forever. Messenger keywords and the welcome message come with Starter, which costs $11 a month, with 20 automations and no cap on people. We never charge per contact or per message.

How is it different from ManyChat?

SocialMaker charges a flat price, with no per-contact fees, and the same plan includes your link in bio, your bookings and your catalog. We compare them point by point on our alternatives page.